Thank you for your interest in the products and services of Ramdev IT World. This Limited Warranty applies to physical goods, and only for physical goods of Ramdev IT World. This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Ramdev IT World will repair or replace, at no charge, products or parts of a product that prove defective because of technical issues under normal use and maintenance. Ramdev IT World will either repair the product at no charge using new or refurbished replacement parts or exchange the product with a new or refurbished product. If the product is out of stock at the time of replacement, then it will be done when the product is back in stock. The customer has to pay for one-side shipping charges, and once the product is repaired or replaced, the return shipping charges will be covered by Ramdev IT World.
The warranty period for physical goods purchased from Ramdev IT World is from the date of purchase.
Warranty Timeline
Product Category Warranty Period (Months)*
Laptop Battery 12 Months
Laptop Adapter 12 Months
Solid State Drive (SSD) 36 Months
Barcode Scanner 12 Months
Toner Testing Based**
Power Bank 12 Months
4G LTE Modem 12 Months
Laptop Keyboard 3 Months
From the date of billing.
Peeling-off the security seal.
What is covered?
Ramdev IT World product warranty covers defects in products or technical issues in the products for the duration of the warranty period.
After repairs/replacement, the warranty will remain only for the unexpired period of the warranty. Ramdev IT World will retain any replaced part/s or component/s. No extension of the warranty period will be done. If the product is found defective after checking by the service centre, then a new product or equivalent product will be issued against the faulty product. Freight and handling costs from one side, i.e., service centre to the customer, will apply.
What is not covered?
The product is altered or has any labels damaged, tampered, or missing.
The problem is caused by physical damage or battery backup issues not resulting from a technical issue.
Damage, deterioration, or malfunction resulting from accident, negligence, misuse, abuse, or failure to follow instructions.
Repair or attempted repair by anyone other than Ramdev IT World or an authorised service centre.
Freight and handling costs from one side.
Transportation/courier-related damages not caused by Ramdev IT World; such shipments are treated as “out of warranty.”
Physically damaged, burnt, connectors damaged, or cables damaged, etc.
The product is not a genuine Ramdev IT World product or lacks an invoice/bill.
Defects due to causes beyond control like lightning, abnormal voltage, acts of God, or damage while in transit to the service centre or customer.
Any issues related to 3rd-party products/services.
Evidence of alteration, erasing, or forgery of proof-of-purchase documents.
Accessories like screws and power cords.
The warranty is applicable only to the original purchaser and is not transferable. The product must be returned in packaging that provides equal protection. If a product is lost or damaged while in transit to Ramdev IT World for warranty service, the customer assumes all risk. The service centre will retain any replaced part/s or component/s. Under all circumstances, the decision of whether the product is valid for warranty rests solely with Ramdev IT World.
Warranty Claim
Seller Warranty covers purchases from
Ramdevitworld.com Ramdev IT World
Amazon.in Amazon Vendor
Flipkart.com Flipkart Vendor
Retail Shop/Local Store In-Store/Ramdev IT World
Notes on Shipping or Claiming your product for service
When shipping Ramdev IT World products, great care should be taken to ensure they are packed carefully in an appropriate container to avoid damage during transport. (Ramdev IT World is not liable for damage or loss by carriers.)
We recommend including the following information with the product when shipped or brought for service:
Your name and address
Original purchase receipt or proof of purchase
A description of the fault or reason for the claim
A daytime contact telephone number
For more details
Email: support@ramdevitworld.local
Call Us: +91 91673 44732 / +91 99800 14229 / 080-4205 3531
